Go from understanding problems and stakeholders to prototype testing in a couple of hours.The Ghost Service Innovation Wall is your digital assistant for facilitating great innovation workshops. It's a set of fun and approachable workshop canvases for digital collaboration. See the live Mural demo >
Your dynamic workshop guide
This workshop set acts as a rapid and dynamic workshop guide to help you facilitate for your team. It takes you through the service innovation process using concepts, tools and techniques born from Miikka Leinonen's book, Melt, on immaterial theory. The wall has been developed in cooperation with private and public sector organisations and an international team of Ghost test pilot facilitators.
Use it to innovate services and improve understanding service co-creation. It is also a development tool for organisations that want to grow from being product orientated to becoming service driven.
The Ghost Service Innovation wall consists of three sections:
A. Service Core:
What are the basic elements of your new service?
B. Ecosystem resources:
How can you attract partners, engage your users and use data?
C. Market fit:
How can your service stand out from competitors and be easy to buy?
Designed for online collaboration
The package consists of both pdf and png versions. You can pick the version that works best with your way of working. We think Ghost Service Innovation Wall works best with online post-it note applications, like Mural and Miro.
See the wall in action in this live Mural demo >
We'd love to know how you use the wall. If you have any stories, questions or ideas, connect with Miikka >